The general sales conditions described below apply only to contractual relationships between customers ledcan.es website and the seller, the Spanish company Ledcan SCP. The purchasing system is subjected to the laws in Spain.
These general conditions are applicable to purchases of products by customers resident in the Canary Islands. These conditions of sale are the only ones applicable and replace all other conditions, except if prior express written cancellation.
ledcan.es may amend the terms of their general conditions so these need to be read and accepted by the customer for each purchase made through the website. These amendments apply from publishing on the Internet and may not apply to contracts concluded earlier. Each purchase in the ledcan.es web site shall be governed by the general conditions applicable to the date of the order.
With the completion of a purchase on the website ledcan.es, the customer agrees to comply with the general conditions and the rules of use contained therein.
Orders are made online via the website ledcan.es,
at the time that the client is logged in our server or place an order, your personal, household data, and those relating to payment, they are added to our database, and is only used to process your order. At any time you can change the details of your registration (change of address, phone ….).
Ledcan S.C.P. not store any banking data or customer payment (credit card numbers, bank, etc …).
ledcan.es paying close attention to the essential characteristics using technical descriptions from its partners and manufacturers. Thus, the products shall be accompanied by a corresponding description and photographs that illustrate the product. The descriptions of the products displayed on the website ledcan.es are made on the basis of information provided by suppliers ledcan.es.
Photographs or videos relating to products and trade names, trademarks or distinctive signs of any kind on the ledcan.es website are of the actual items offered for sale in order to give the most truthful and accurate information on the product and its features, however, the client has to take into account that lack exhaustive.
Orders will be shipped within the limits of available stock. Failure to provide the requested product, ledcan.es undertakes to inform the client of this fact through an email as soon as possible and to tell the time when they could have the requested product. In case you are not interested in waiting may request a refund of the amounts you have made, return to take place in a maximum period of 30 days.
ledcan.es will do everything possible to please all their customers demand products. However, at times, and difficult to control due to causes ledcan.es as human errors or incidents in computer systems, it is possible that the amount ultimately served by the provider differs from the order placed by ledcan.es to meet orders customers.
In the event that the product is not available after the order has been made, the customer will be informed by email of the total or partial cancellation of this. The partial cancellation of the order due to unavailability does not entitle the cancellation of the entire order. If as a result of this cancellation the customer wants to return the delivered product should follow the provisions of paragraph return.
Sales prices indicated in ledcan.es website are displayed in euros (tax included). Shipping costs borne by the customer and added to the total amount of your order. Before confirming the order and complete the checkout process, the customer will be informed of the total amount to be paid for the purchase made including dispatch costs.
ledcan.es reserves the right to change prices at any time, changes applicable from the time of its publication on the website www.ledcan.es
If patent and evident in the price of a product or its features errors, the order will be canceled and corrected for acceptance under standard conditions.
Products purchased on the website www.ledcan.es will ship with the customer’s address designated for that purpose in the order form provided it is within the territory of the Canaries. Orders will not be PO boxes or booths.
ledcan.es reserves the right not to accept the request from a requesting client if I had serious doubts about the veracity of the information provided in regards to the person, address or bank details provided.
The customer must check the condition of the package to the carrier on behalf of ledcan.es, make delivery of the product ordered by specifying the delivery note any abnormalities that could be detected in the packaging. If you later after reviewing the product, the customer detects any incident as a hit, break, signs of having been opened or any damage caused by shipping it, it undertakes to inform ledcan.es via email to the address ledcan @ ledcan.es, in the shortest possible time and at a maximum of 7 working days from delivery.
Delivery times are subject to the carrier.
ledcan.es to protect and secure payments encode the connection once payments have been transmitted in the network. When a lock is observed as a symbol of payment can be considered that the transaction is protected.
For safety reasons, if the insurance or security department Ledcan SCP have abnormality or evidence of fraud the right to cancel the transaction are reserved.
The customer must pay by credit card (Visa or Visa Electron, MasterCard, Maestro, provided that such cards are issued in Spain) the purchase made www.ledcan.es.
The transaction will be charged at time of purchase immediately, provided they have obtained prior authorization from the relevant bank or cash to operate online. The data used credit cards are not stored in the SCP systems Ledcan
The choice of payment by the buyer may have a fee associated function of the same, which will inform the customer at the time of choosing your method of payment.
The customer must notify ledcan.es, any abuse or fraudulent charges on the credit card used for purchases by email (firstname.lastname@example.org) in the shortest time possible to ledcan.es can make the necessary arrangements.
Also there is the possibility of payment by bank transfer, for it will send us via fax (928.85.19.05) or via mail to email@example.com well, the proof of the transfer in order to start the delivery process.
RIGHT OF WITHDRAWAL OR RETURN
The customer has 7 days to return a product that you are not satisfied, counting from receipt of order. Is absolutely essential for the product to retain its packaging back in perfect condition, so the customer will be forced to keep the packaging in perfect condition.
When returning the postage paid by the customer.
The customer is not entitled to the return of products that by their nature can not be returned or are liable to deteriorate or expire rapidly, as well as sound recordings or video discs and computer software which were unsealed by the buyer or computer files provided electronically, which may be downloaded or reproduced with immediate effect for permanent use.
The products are returned in their original packaging, in new and complete (with accessories, manuals, cables, etc …) will be accepted. Items that have been sent incomplete, broken, or damaged by the customer will not be accepted. If they miss any of the product will be returned to the customer.
Upon receipt of the merchandise in our stores, and after checking the status of it, we will proceed to refund the amount according to the method of payment used by the customer.
Should returns in exercise of the right of return, or failures or defects not covered by the legal guarantee of the product, the customer will be liable for any damages suffered during transport
COMMERCIAL MANUFACTURER’S WARRANTY
All products sold by ledcan.es include official manufacturer’s warranty, in addition to manufacturing defects also covers possible damage occurring during the warranty period. Many incidents are solved following the guidelines in these media without returning the product to service. The customer can view the product documentation or online vendor support will indicate where the contractual terms of your warranty, troubleshooting, steps, deadlines, coverage etc …
In case of damage the customer must notify ledcan.es by firstname.lastname@example.org email address, along with information on the product and personal, the failure or defect in the product, or also in the section of the website Aftermarket, once ledcan.es received shall take the necessary steps to solve the problem.
Defects caused by neglect, beatings, use or misuse, unsuitable voltage, improper installation not performed by authorized service when appropriate, or materials subject to wear from normal use are not included.
In the case of software items, the warranty does not cover virus removal, restoration programs for this reason or reinstallation disk caused by deletion thereof.
In those incidents that justify the use of the guarantee, is eligible for repair, replacement item or rebates, in the terms established by law as RDL 1/2007 of November 16.
The warranty will be worth:
– If you modify, alter or replace some of the same data or proof of purchase.
– If handled or repair both the identification number as the device itself guaranteed without knowledge of Technical Services.
In compliance with the provisions of Organic Law 15/1999 of December 13, Protection of Personal Data, as ledcan.es client may at any time exercise their rights of access, rectification, cancellation and opposition by contacting through our email address:
email@example.com or filling in the contact form located at the bottom of the web.